Frequently Asked Questions (FAQ)

About Our Melbourne Walking Tours

What is Best Travel Ever?

Best Travel Ever offers tours around Melbourne and guided walking tours that help visitors discover Melbourne’s landmarks, hidden laneways, history, culture, and local lifestyle in a fun and relaxed way.

Are Melbourne walking tours worth it?

Absolutely. Walking tours are one of the best ways to experience Melbourne because many of the city’s hidden laneways, street art locations, arcades, cafés, and historic details are best explored on foot. Guided tours also help visitors discover local stories and hidden places they might otherwise miss.

What makes your Melbourne walking tours different from other walking tours?

Our tours are designed to feel less like a traditional tour and more like exploring Melbourne with a knowledgeable local friend. We focus on storytelling, hidden details, local culture, small-group experiences, and authentic city insights — not just facts and dates. Each tour combines famous landmarks with hidden places, quirky stories, and local perspectives that most visitors miss.

Are your tours suitable for people who normally don’t enjoy tours?

Yes! Many guests tell us they usually avoid traditional tours because they can feel scripted or overly formal. Our experiences are designed to be relaxed, interactive, story-driven, and engaging — with plenty of conversation, hidden discoveries, and authentic local insights along the way.

Which Melbourne walking tour is best for first-time visitors?

If it’s your first time visiting Melbourne, we recommend our Discover Melbourne Like a Local tour. It’s the perfect introduction to the city and covers Melbourne’s famous laneways, street art, arcades, history, hidden gems, and local culture. Guests often say it helps them truly “understand Melbourne” while discovering places they would never find on their own.

Which tour is best for hidden laneways and secret places?

Our Secret Melbourne Hidden Laneways, Symbols & Stories tour is ideal for guests wanting to explore beyond the tourist trail. You’ll discover hidden alleyways, secret symbols, mysterious stories, tucked-away courtyards, unusual architecture, and fascinating details hiding in plain sight throughout Melbourne’s CBD.

Which tour is best for unusual stories and quirky Melbourne history?

Our Melbourne Oddities: Weird & Wonderful City Walk is perfect for curious travellers who enjoy unusual history, strange stories, quirky facts, hidden art, bizarre local legends, and unexpected discoveries. It’s a fun, conversational, and highly visual experience that reveals Melbourne’s weird and wonderful side.

Do you offer private tours?

Yes! We offer private Melbourne walking tours for individuals, couples, families, friends, corporate groups, and special occasions. Private tours provide a more personalised experience and can be tailored to your interests, whether you’d like to explore Melbourne’s laneways, history, architecture, street art, coffee culture, or hidden local gems. We can also adjust the pace, timing, and focus of the tour to suit your group.

Are your tours suitable for solo travellers?

Yes. Many solo travellers join our walking tours to explore Melbourne in a safe, social, and relaxed environment while meeting other travellers along the way.

Are the tours suitable for children and families?

Yes. Our tours are family-friendly and suitable for guests of different ages. Because we operate small-group and personalised experiences, we can adjust the pace, route, and level of detail to suit the group on the day. Children also join free on many of our Melbourne walking tours.

Are your tours suitable for cruise passengers?

Yes. Our Melbourne walking tours can be suitable for cruise visitors and shore excursions, depending on timing and transport arrangements. Private tours can also be customised for cruise passengers.

Do you offer tours in Mandarin?

Yes. We offer guided walking tours in both English and Mandarin, making it easier for Mandarin-speaking visitors to enjoy a more comfortable and engaging experience while exploring Melbourne. Our tours help international guests better understand Melbourne’s culture, history, landmarks, and local lifestyle through clear and friendly communication.

How long are Melbourne walking tours?

Most Melbourne walking tours run between 2 to 4 hours, depending on the experience, group pace, and tour type booked.

How much walking is involved?

Guests should expect moderate walking with regular stops for stories, photos, and rest breaks. Comfortable walking shoes are recommended.

What should I wear on a Melbourne walking tour?

We recommend comfortable walking shoes and weather-appropriate clothing. Melbourne weather can change quickly, so bringing a light jacket or umbrella is always a good idea.

What can I expect on a Melbourne walking tour?

You’ll explore Melbourne’s famous laneways, hidden arcades, street art, historic buildings, local stories, and lesser-known hidden gems throughout the CBD. Our tours combine history, culture, architecture, photography opportunities, and authentic local insights in a relaxed and engaging way.

Where does the tour start?

Tour starting locations are provided after booking and are usually located within Melbourne CBD. Private tour meeting points can also be customised by arrangement.

Do I need to book in advance?

Advance bookings are recommended, especially during weekends, holidays, and peak tourism seasons, as group sizes are intentionally kept small for a more personalised experience.

Visiting Melbourne & Victoria

What is Melbourne famous for?

Melbourne is known for coffee culture, laneways, street art, live sport, food, festivals, gardens, and multicultural experiences.

When is the best time to visit Melbourne?

Melbourne is great year-round. Spring (Sep–Nov) and Autumn (Mar–May) are especially popular for mild weather.

How do I get around Melbourne?

Melbourne has trains, trams, buses, rideshare, taxis, bike paths, and walkable city streets. The CBD Free Tram Zone is popular for visitors.

What are must-see places in Melbourne?

Federation Square, Royal Botanic Gardens, Queen Victoria Market, Southbank, laneways, St Kilda Beach, and Melbourne Cricket Ground etc.

Can I do day trips from Melbourne?

Yes. Melbourne is a fantastic base for day trips across Victoria. Popular destinations include the Great Ocean Road, Phillip Island, Yarra Valley, Mornington Peninsula, and the Dandenong Ranges. We’re happy to provide suggestions or recommendations.

Australia Travel Information

What currency is used in Australia?

Australia uses the Australian Dollar (AUD).

Do I need cash?

Cards are widely accepted, but carrying a small amount of cash can be helpful.

What power plug does Australia use?

Australia uses Type I plugs with 230V power.

Is tipping expected in Australia?

Tipping is not generally expected in Australia, but it is always appreciated for excellent service.

Is Melbourne safe for tourists?

Melbourne is generally safe. As with any major city, stay aware of belongings and surroundings.

What emergency number should I call in Australia?

Dial 000 for police, fire, or ambulance.

What language is spoken?

English is the main language, though Melbourne is highly multicultural and many languages are spoken.

Is tap water safe to drink?

Yes, tap water is safe to drink throughout Melbourne and most of Australia.

Booking & Policies

How do I book a tour?

Bookings can be made through our website or approved booking platforms.

What is your cancellation policy?

Guests can receive a full refund if the booking is cancelled at least 24 hours before the scheduled tour start time, minus any payment processing or booking platform fees where applicable.

Cancellations made within 24 hours of the tour start time may not be eligible for a refund. However, we understand unexpected situations can happen, and we will always try to assist where reasonably possible.

If a tour is cancelled by us due to severe weather, safety concerns, or unforeseen circumstances, guests will be offered the option of a full refund or rescheduling to another available date.

Can I book a private group tour?

Yes, private tours can be arranged. Please contact us.

How do I contact you?

Please use the contact information on our website or the booking page.